Monthly Archives: September 2021

Month: September 2021 So Paulo

The personages are symbolic constructions presented by the agualusana literature marked by the presence of the memory of an imagined fictitious past creative for the salesman of pasts, Flix Happiness. We also perceive the presence of the phenomenon that many theoreticians call of DES-reterritorializao, responsible phenomenon for strong present the cultural hibridismo in this narrative. In this direction, Jose Buchmann (JB), among others personages, had passed for this process, as she designates the romance at the moment well where JB affirms that its son is as the father, nomad. In such a way one confirms what as much declared Stuart Hall (2006) concernente to the descentramento of the citizen. Read more here: Benito Santiago. This nomadismo (or same hibridismo, desterritorializao, dispora or another name that if approaches to this problematic one) was what more it marked the life of the personages of this history that, certainly, from this new ‘ ‘ attributes conceituais’ ‘ it can be called of after-modern workmanship for breaching with the old standards of romanesca cosntruo. The real history of Angola bursts, crosses the ficcional surface of the text of Agualusa, breaks the wall of silence and for the representations of the personages, the writer in them brings some of truths of the historical facts of the country where it was born. The romance finishes with the death of Eullio, personage who told history. The Osga is the representative symbol of the war stopped for the Angolans, therefore as the Africans die fighting in the war in the defense of its country, it, osga, also die in the defense of its territory together with its enemy invader, lacrau.

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Month: September 2021 ICD Centers

One North American telecommunications company has signed multi-year contract to outsource its call center in hopes to cut costs, but the result together with the costs and cut down the possibility of getting through call centers income. In the long-term contract were not perfectly balanced the company's objectives with regard to costs, revenues, and service quality – which, of course, and actually difficult. On the part of the contract was poorly thought out, so that the service provider has taken into account in its first own interests, and in up cooperation between the two came to an end. Careful use of new technologies should be treated with great caution to the suppliers of hardware and software for call centers, which promise that they offer new technological solutions are not cheap, usually soon and will pay off. Much more useful to properly use the existing core technology – a telephone platform (automatic ICD), a computerized system that allows operators to produce the appropriate call data to your monitor, and software for workflow management. Here's the latest from the system really pay off effect can be obtained, particularly through the coordination of work schedules of operators, breaks, holidays, etc., if the number of employees exceeds 150 people. Whatever the quality was not the software security, many firms do not use it at full capacity. The problem often lies not in the software, and corporate rules, which determine its use. The leading company in the financial sector could not take on the best level to use the software until it moved to a flexible work schedule of the call centers.

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